IP addresses of computers accessing Genesys are stored in “access logs”. This information is used to analyze Genesys use and use trends. Access logs are retained for up to two months and are routinely removed.
A user account is required if you wish to access advanced functionalities, manage your institute’s data in Genesys or to access Genesys data through the REST API. A valid email address is required to register a user account with Genesys. We may use this email address to contact you for issues related to Genesys.
Genesys uses HTTP cookies to track your user session on the server. The cookies allow the server to keep your information linked with your current browsing session and your preferences.